Welcome to Vortex Cleaning (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, vortexexteriorcleaning.com. (the “Site”), and the services we provide. By accessing or using our Site, you agree to comply with and be bound by these Terms, as well as any additional terms and policies that apply to specific sections or services on the Site.
If you do not agree to these Terms, please do not use the Site.
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the terms and privacy policies of any third-party site before interacting with them.
You agree to indemnify and hold harmless Vortex Cleaning, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including attorney’s fees) arising from your use of the Site or violation of these Terms.
We reserve the right to modify, update, or change these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on the Site. We encourage you to review these Terms periodically to stay informed about any updates. Your continued use of the Site after changes are posted will constitute your acceptance of those changes.
Services Offered
Vortex Cleaning Services provides exterior cleaning services, including but not limited to roof, gutter, solar panel, window cleaning, and house washing. Service details and pricing are subject to change without prior notice.
Payment Terms
Payment for services is due upon completion, unless otherwise arranged. Invoices are to be paid after job completion. We accept cash, check, Venmo, Zelle. Late payments may incur a fee as specified in the invoice.
Cancellations and Rescheduling
If you need to reschedule or cancel, please notify us at least 24 hours in advance. Cancellations made after this period may incur a cancellation fee.
Liability and Damages
Vortex Cleaning Services is committed to taking care in performing all services. However, we are not responsible for any damages resulting from pre-existing conditions or untreated deterioration, unless caused by our direct negligence.
Use of Chemicals and Equipment
Our team uses industry-standard cleaning agents and equipment for safe, effective cleaning. Please inform us of any material sensitivities before we begin service. Vortex Cleaning Services is not liable for reactions to chemicals used as part of our standard cleaning process, except in cases of improper application.
Weather Policy
Services may be delayed or rescheduled due to weather conditions that could impact safety or service quality. We will notify you as soon as possible in such cases and reschedule at a mutually convenient time.
Customer Satisfaction
We are dedicated to providing high-quality services. If you are not satisfied with our work, please contact us within a week of service completion, and we will work to address any reasonable concerns.
Changes to Terms
Vortex Cleaning Services reserves the right to update these Terms of Service at any time. Updates will be effective immediately upon posting.
Contact Information
If you have any questions regarding these service terms, please contact us at info.vortexclean@gmail.com
